Running a luggage drop-off point in your business: which shops can, how much space it takes, the documents of the first week, security, income by season and what happens when a customer is late.
Become a BoxSpot partner
Winter is quieter for many shops, but travelers still have suitcases between check-out and an evening train. How BoxSpot luggage storage works for a partner, and what to know before you start.
Badr Ragbi
CEO and Co-Founder
You're not always at the counter. Here's how to train waiters, shop assistants and managers so the storage point runs smoothly, whoever is on shift.
Soufiane Ajana
Data Scientist
Being on the BoxSpot map is a good start. But a few simple gestures around your business can multiply your deposits. Here are five concrete levers.
Mohamed Aymane SFOULI
CTO & Co-Founder
A customer running late, a bag never collected, a lost QR, a complaint? Here's the right reflex for every case — calmly, without improvising.
Badr Ragbi
CEO and Co-Founder
Luggage storage pays you for every bag. But its real power lies elsewhere: it brings travellers into your business — twice each. Here's how to make the most of it.
Soufiane Ajana
Data Scientist
Want to turn your business into a luggage-storage point? Here, step by step, is what to expect in the first week: sign-up, documents, online contract and first deposit.
Mohamed Aymane SFOULI
CTO & Co-Founder
In short: Every hotel and riad in Morocco already stores luggage — for free, with no traceability, and only for their own guests. By becoming a BoxSpot point, this constraint becomes a structured service: deposits traced by QR code and photos, opened up to travellers passing through, and a commission paid every month. Without changing anything at your front desk.
Soufiane Ajana
Data Scientist
In short: For a Moroccan café or restaurant, the hardest part is getting a customer through the door for the first time. Luggage storage flips the problem: the traveler comes to you out of necessity — to drop off a suitcase — and leaves knowing your address, your menu and your mint tea. Two guaranteed visits, on arrival and on the way back.
Badr Ragbi
CEO and Co-Founder
In short: The first question merchants considering luggage storage always ask is the same: "What if someone leaves me something dangerous? What if I'm accused of theft?" Answer: a strict protocol — verified identity, timestamped photos, QR code, prohibited items, right to refuse — designed so the partner is never alone facing a risk.
Mohamed Aymane SFOULI
CTO & Co-Founder
In short: Back room, half-empty storeroom, spare storage space: most well-located Moroccan businesses have square meters that produce nothing. Luggage storage turns this dormant space into recurring income — with no investment, no change of trade, and travelers walking into your business all year round.
Soufiane Ajana
Data Scientist
In short: Thousands of travelers look for somewhere to drop off their suitcases in Morocco every day — and well-located businesses have exactly the space they need. Becoming a BoxSpot point requires no investment: a secure space, a smartphone, a short online training, and your business becomes a paid luggage storage point.
Badr Ragbi
CEO and Co-Founder
In short: there's no "typical profile" for a storage point — there are criteria. A location on a traveler flow, a securable space, staff present at the right hours: put your business to the test and see if it ticks the boxes.
Mohamed Aymane SFOULI
CTO & Co-Founder
In short: July-August in Morocco brings together international tourists, Moroccans living abroad returning home, and school holidays — the annual peak of luggage to store. The partner check-list to tackle summer organised rather than overwhelmed.
Badr Ragbi
CEO and Co-Founder
In brief: A traveler walks through your door, suitcase in hand. What exactly happens, from the shopkeeper's side, between that moment and their hands-free departure? A complete walkthrough of the drop-off and pickup — stopwatch in hand.
Soufiane Ajana
Data Scientist
In short: "What if a bag goes missing?" is every prospective partner's first question — and it deserves a clear answer. Here's how responsibilities are split between BoxSpot, the merchant and the traveler, and how the protocol reduces risk at the source.
Badr Ragbi
CEO and Co-Founder
In short: No dedicated premises needed — a few well-organised square metres of back room are enough to store luggage safely. Here's how to size, lay out and secure your storage space, shelving included.
Mohamed Aymane SFOULI
CTO & Co-Founder