Key Takeaways
- 🏨 You already do it: every hotel stores luggage — but for free and with no traceability.
- 🔐 Full protocol: verified identity, timestamped photos, double QR — evidence in case of a dispute.
- 🚪 New customers: travellers passing through discover your establishment while leaving their suitcases.
- 💳 Monthly income: a commission on each deposit, paid by bank transfer — with no cash handling at the front desk.
In Moroccan hospitality, the scene plays out daily: a guest arrives at 10am, their room is ready at 2pm. Another has checked out at noon, their flight is at 10pm. In both cases, the suitcases end up in the same place: the left-luggage room — or whatever stands in for it, from a dedicated storeroom to a corner behind the front desk.
You already provide this service. For free. Sometimes without a tag, often without a photo, almost always without a receipt. And only for your own guests, while travellers passing through are looking for exactly the same thing two streets away.
What BoxSpot changes for a hotelier
1. Left luggage becomes traceable — at last
The weak link in a traditional left-luggage room is proof. Who dropped off this bag? When? In what condition? With BoxSpot, every deposit follows the same protocol as across the whole network:
🪪 The depositor's identity verified through the app.
📸 Timestamped photos of the luggage at the moment of deposit.
🔐 QR code: pickup requires a separate code, activated after the deposit — impossible to leave with someone else's bag.
The day a dispute arises — a "damaged" suitcase, a "missing" bag — you have evidence, not memories.
2. Your left-luggage room opens up to travellers passing through — and gets paid
Your establishment appears on the BoxSpot map of your city. Travellers who aren't staying with you — cruise passengers, day-trippers, people on a layover — book online and drop off with you. Each deposit generates a commission, paid every month by bank transfer.
3. Tomorrow's guests walk through your door today
A traveller who leaves their suitcase in your riad discovers your patio, your welcome, your restaurant menu. On their next stay — their own or one they recommend — you're no longer a stranger on a booking platform: you're "the riad where we left the bags, run by lovely people".
"But my front desk already has enough to do"
This is the most common objection — and the quickest to dispel:
⏱️ An operation guided by the app takes a few minutes: scan, photos, tag, confirmation.
🧾 No cash handling, no invoicing: payment is settled online at the time of booking.
👥 Your entire front-desk team can operate it, after completing the short online training — the same requirement as across the whole network.
🎚️ You stay in control: limited capacity, drop-off hours aligned with your front desk, a permanent right to refuse.
Which establishments does this suit best?
🏨 Riads in the medina (Marrakech, Fez, Tangier…): travellers passing through are looking for luggage storage near the sights, and your left-luggage room already exists.
🏢 Urban hotels near stations: the Al Boraq and mainline flow creates a daily demand for short-term storage.
🌊 Seaside establishments (Agadir, Essaouira…): the wide gap between a noon check-out and an evening flight turns every departure into a potential deposit.
The service you provide for free deserves better
Your left-luggage room already runs every day. The only difference between today and tomorrow is that it can be traced, secured, opened up to new customers — and paid for.
Register your establishment at partner.boxspot.ma — set-up is done with the local team.
Frequently Asked Questions
- Three things: traceability (verified identity, timestamped photos, a double QR code instead of an informal deposit), opening up to travellers passing through who book online, and payment — a commission on each deposit paid every month by bank transfer.
- No, nothing changes for your guests: you continue to provide this service to them however you see fit. BoxSpot concerns travellers passing through who book luggage storage online — an additional flow, not a replacement.
- Any team member who has completed the mandatory online training. It covers the full protocol (scan, photos, identity, prohibited items) and is taken directly from the partner area.
- Yes. You set your capacity in your partner area and keep a permanent right to refuse — your left-luggage room stays under your control, BoxSpot never fills your space without you.
About the author

Soufiane Ajana
Data Scientist



